Free + Apex
Common questions and answers
Quick answers to the questions customers ask most.
Will BigLou's Optimizer increase my FPS?
Results vary by PC, drivers, and game. No FPS or latency improvement is guaranteed.
Will the free trial charge my card?
No. The 7-day Apex trial needs no credit card and never charges automatically.
How many PCs can I use?
Customer accounts are limited to one registered PC. Contact support if you replace your PC.
Can I undo what the software changed?
Yes. The app records original values and provides Undo, Undo All, and restore-point tools, which stay available after Apex ends.
What happens when Apex ends?
New Apex changes lock. Changes you already applied are not reversed, and recovery controls remain available.
Why does Windows warn me about the installer?
The Windows packages are not digitally signed. Verify the SHA-256 hash, and do not disable Windows Security.
How do I cancel Apex?
Use the billing portal from your account. Apex renews automatically each month until you cancel.